Abheek Singhi in conversation with Laeeq Ali
A webinar on Retail and Consumer Market Trends

I had the privilege to moderate a YLC Future of Retail & Consumer session with Abheek Singhi, Managing Director and Senior Partner of Boston Consulting Group. A very insightful session indeed where we got a sneak peek into emerging consumer and retail trends.

Here is a recording to the same webinar. Hope you find it useful.


Key takeaways:

– There is a very significant fear among consumers related to economy, health & daily lifestyle.

– Fears on personal financial outlook became much stronger as pandemic progressed

  • ~65% below affluent & ~40% affluent consumers skeptical about future income

– Spending sentiment worsened however loser categories remained largely consistent

– 1-3 likely to trade down for discretionary categories, while trade down lower for essential categories

– 60% intend to increase spends online driven by need to avoid crowds and to get better prices

– High willingness to continue using digital activities in future

– Large town likely to bounce back sooner for entertainment, travel vs their small towns counterpart